Hurricane IRMA - report from the resort management
" Our initial assessment shows no visible major damages on the resort. While this may change when Owners and Management Companies have had a chance to inspect their properties, it does at this time appear that we were spared the major damages that was inflicted on other parts of the state.
The damages around the resort entailed quite a few fallen trees, one of these included the large palm tree in median at the front of the resort. On the single-family homes (Manors) many of the properties experienced loss of roof shingles. Many of the single- family homes also experienced torn screen on their pool screen enclosure. The entire resort was littered with plant and tree debris. The water level of the lake did rise almost to the footpath, due to the significant amount of water runoff from the streets throughout the resort. It has now subsided, as the water has had a chance to runoff into the conservation areas.
The communal pool as expected was a mess. It has now been returned to normal. With the exception of the stream, as it appears the motor may have been damaged during the hurricane. We also lost a palm tree within the pool area. Fortunately the palm tree fell towards the pool away from any structures. Thus avoiding any significant damages to the Tiki Bar or deck. The clubhouse shows no visible damage.
While we do still have some work to do to get this back to normal, we have resumed normal business hours and services. The Greater Kissimmee area does also seem to be getting back to normal as most businesses have reopened to normal services. A few fuel stations are closed, but most have reopened.Thank you"
Owners are advised to exercise caution when accepting last minute bookings from websites, such as Airbnb.
2017 budgets for Villas, Manors and Masters have been approved by the BOD.
Non-paying villas owners update - total now stands at 2 (as of October)
Official Resort facebook page created and launched.
Summit have recently upgraded their equipment that operates the Terra Verde Community channel, from an analog to digital unit.
Tax authorities audit a number of properties at Terra Verde
Internet & Phone issues at the resort
Update - Some of the properties within the resort continue to experience problems with their Internet. Summit has reported that the problem is a software glitch and they are working on a solution. The router within the affected properties are not communicating with the modem, resetting the modem and updating the firmware has not resolved the issue.
Villas section of Homeowner's manual is amended.
Non-paying owners update - total now stands at 4.
Upgrade of Villas street lighting is completed.
Resort management report that the total number of HOA fee non-payers now stands at 7. An all time low and a substantial improvement from the figure of 50, reported when the HOA originally decided to assume total responsibility for the affairs of the resort.
A revised, resort entry proceedure for management company employees is introduced.
Contact with the resort may be by phone or email (email@example.com)
Amendment to Masters declaration (Covenents / Restrictions) filed & adopted
Amendment to Masters declaration (Long term rental) filed & adopted
Long-term rentals on Terra Verde
The resort has been awarded the 2012, 2013, 2014, 2015 & 2017 Tripadvisor Certificate of Excellence.
<div id="TA_certificateOfExcellence425" class="TA_certificateOfExcellence"> <ul id="ozi1Y8TTL" class="TA_links ezCD1DJXbuz"> <li id="ta8i0i5OC1" class="CaFOcj0dscJs"> <a target="_blank" href="https://www.tripadvisor.com/Hotel_Review-g34352-d503413-Reviews-Terra_Verde_Resort-Kissimmee_Florida.html"><img src="https://www.tripadvisor.com/img/cdsi/img2/awards/CoE2017_WidgetAsset-14348-2.png" alt="TripAdvisor" class="widCOEImg" id="CDSWIDCOELOGO"/> </li> </ul> </div> <script src="https://www.jscache.com/wejs?wtype=certificateOfExcellence&uniq=425&locationId=503413&lang=en_US&year=2017&display_version=2">
Owners & Guests visiting the Resort are encouraged to post comments and suggestions, using the 'On the Spot' thread on the Resort Forum.
(for owners wishing to pay by direct debit, the preferred method....please see the link in the 'forms' section below )
Please note that meetings are recorded for minute taking reference purposes only. Once draft minutes of meetings are approved, recordings are permanently deleted.
Select here to view the HOA Policy for Audio Recordings of Meetings
The AGM is held annually, usually in the September / October period. Owners are encouraged to attend the AGM either in person or via the telephone conference facilities. Owners not planning to
attend are asked to complete a proxy Form.
| Architectural Review Board
Any minor or major structural or landscaping changes must be approved by the ARB.
| Online Forms
'Gate Check-in' document for Guests and Owner's use - For completion prior to arrival at Terra Verde and to be presented at the Gate House together with photo id
Covenants Violation Notification Form - Any violation of the community covenants may be reported to the Board by submitting this form.
Owner information Update Form - It is vital that the the Home Owners Association
has current contact information in order that you or your management
company can be contacted in an emergency. To update your details, please select the link on the following occasions:
Townhome Owners - Update and clarification on maintenance & repair respnsibilities. Villas owners only
Townhome Owners - Details the provisions for maintenance of townhomes. Villas owners only.Personal and Vehicle Storage - The attached download details storage facilites available near to Terra Verde. Please note that the HOA does not endorse these companies and has no connection to them.
|HOA Insurance for Owners
An overview of the HOA insurance for owners is available in the Home Owners Manual on page 12.
Villas owners who wish to obtain a copy of the Terra Verde Resort Villas Insurance Certficate for mortgage bank requirements, should email the HOA insurance agents at
AP.firstname.lastname@example.org and supply the following information:
|Resort Facebook page
Owners wishing to add a link to the resort facebook page, on their website, may like to add the following line of code to their website.
<a href="https://www.facebook.com/TerraVerdeResort/" target="_blank">
|Resort website guest enquiries
Owners who rent their homes to guests may receive copies of guest enquiries received by the Resort Website at www.terraverderesort.net.
Owners shoud be aware that some service providers or spam filters may mistakenly block copies of guest enquiry emails, probably due to the large circulation list (deeming the enquiry to be 'spam'). To assist with the receipt of enquiry emails, owners should add the 'email@example.com' emai address to their address list in their mail management software.
|BOD meetings, Dial-in conf. facilities:
Dial from USA (712) 432 0150
Whilst listening to BOD meetings via the conference line, it is suggested that owners either mute their line or refrain from using a 'hands free' or 'speaker' mode on their phone. This is necessary in order to reduce the risk of echo & distortion that 'hands free' type functions can cause on open conference lines.Proxy forms for HOA meetings
Select here for Villas and Manors
|Guest feedback form
Select here for a printable copy of the Guest feedback form.
<a href="http://www.terraverdehoa.com/feedback" target="_blank">Guest Feedback Form</a>
A copy of the Resort Video is available for owners, and any other interested parties, to add to their websites.
|Terra Verde Welcome Brochure
Select here for a printable copy
|Terra Verde Seasonal Occupancy Charts|
Select here for charts
|Marketing Workshop Presentations & Competitor Surveys
Select here for "Creating a Marketing Plan"
Select here for advice on selecting a management company for your vacation home